FAQ – PHP19

1. What services does PHP19 offer?

  • PHP19 provides a range of services including PHP script installation, customization, technical support, and consulting for custom PHP solutions. We also offer educational content and resources related to PHP development.

2. How can I contact PHP19 for support?

  • You can reach us through several communication channels including:
    • WhatsApp
    • Skype
    • Email at help@php19.com
    • Google Meet for virtual meetings
    • Phone Calls for direct conversation

3. What are the payment options available?

  • We accept payments via:
    • Wise.com for international clients
    • Cryptocurrency transfers via Binance
    • UPI and bank deposits for Indian clients
  • Payments are usually structured in advance and can be divided into multiple terms based on the service.

4. Do you offer refunds?

  • Refunds are only provided if the project is mutually canceled by both PHP19 and the client. If work has already begun, refunds cannot be issued if the client changes their mind.

5. How is the payment structured?

  • Payment for services is generally taken in advance and can be divided into a minimum of two terms and a maximum of six terms, based on agreed percentages.

6. Will I receive the code after the project is completed?

  • Yes, all developed code will be handed over to you upon project completion, along with any necessary documentation.

7. Do you provide training for the projects you develop?

  • Yes, we provide training sessions to help clients understand and effectively manage the software we develop.

8. Can I purchase scripts from third-party platforms through PHP19?

  • No, PHP19 does not sell or resell scripts from third-party platforms. However, we provide services for scripts that clients have legally obtained, including installation and customization.

9. What is the policy regarding project changes?

  • If a client wishes to change the scope or details of a project after work has begun, they must discuss it with PHP19. Any major changes may require an adjustment in the agreed payment structure.

10. How can I track my project status and invoices?

  • Clients will have access to a dedicated CRM system where they can track project progress, transactions, and support tickets.